The integration of all relationship channels that is achieved with omnichannel. Therefore, has a strong impact on the reduction of business-customer interaction times, and this reduction produces two results: that the offers are more precise and that the dialogues are more fluid. Well, both are highly valued by clients, promoting that, as the relationship grows, …
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Let’s analyze the skills that those who aspire to be professional. A detailed summary to learn how to be a good salesperson. How to be a good salesperson: the 10 skills to achieve it let’s analyze the skills that those who aspire to be professional salespeople must develop. A detailed summary to learn how to …
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Without there being an interconnection between them. For its part omnichannel is responsible for ensuring that these channels exist, but that the interactions through them have continuity and coherence. Don’t settle for having the best customer service. Make it legendary. —sam walton now, this differentiation also brings to light some conclusions that are worth reviewing …
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In the present we choose the ways and moments. In which we expose ourselves and relate to business we demand that products. adapt to our preferences, that experiences are individual and that marketing actions are personalized. The old world of massification ended and gave way to a new one tailored to our particularities. Do you …
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The architect and the platform manager. Must be clear with the choice of labels. With the naming of the content, with the words and forms used to communicate. If you do not pay attention to these small details, the information architecture will be compromised. Remember that work in information architecture has no end. 4. Limit …
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