Chatbots are revolutionizing customer service centers. According to marketing firm Wunderman, nearly 9 out of 10 customer service centers will be operated by chatbots by 2020. What is a Chatbot? A chatbot that allows you to buy plane tickets Tools to create a Chatbot 5. Smooch.io 6. Gupshup.io 7. Facebook […]
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Challenges in Sharing Knowledge with External Organizations Sharing knowledge with external organizations can be a powerful tool for innovation, problem-solving, and growth. However, it is not without its challenges. Several barriers can hinder the effective transfer of knowledge between organizations, including: 1. Intellectual Property Concerns: One of the primary concerns […]
