Bangladesh has witnessed significant growth in its call center industry, making it a popular destination for outsourcing call center services. The country’s competitive labor costs, skilled workforce, and strategic location have attracted numerous international and domestic companies to set up call centers.
Leading Call Center Companies in Bangladesh
Here is a list of some of the leading call center companies operating in Bangladesh:
1. Teleperformance
- One of the largest call center companies globally
- Offers a wide range of services, including customer care, sales, technical support, and back-office operations
- Has multiple locations throughout Bangladesh
2. WNS Global Services
- A leading global business process outsourcing (BPO) company
- Provides call center Belgium Mobile Phone Numbers Database services, including customer care, sales, and back-office operations
- Has a strong presence in Bangladesh
A Comprehensive List of
- A global leader in customer experience solutions
- Offers call center services, including customer care, technical support, and sales
- Has operations in Bangladesh
- A global IT services company that also offers call center solutions
- Provides customer care, technical support, and other related services
- Has a presence in Bangladesh
Call Center Companies in Bangladesh
- A global consulting and technology services company
- Offers call center solutions as part of its business process outsourcing services
- Has operations in Bangladesh
6. Transcom Worldwide
- A global customer experience solutions company
- Provides call center services, including customer care, sales, and technical support
- Has a presence in Bangladesh
- A leading provider of customer EW Leads experience solutions
- Offers call center services, including customer care, sales, and technical support
- Has operations in Bangladesh
8. Sutherland Global Services
- A global provider of business process outsourcing services
- Offers call center solutions, including customer care, sales, and technical support
- Has a presence in Bangladesh
9. Teleperformance Bangladesh
- A subsidiary of Teleperformance, specifically focused on the Bangladeshi market
- Provides a wide range of call center services
- Has multiple locations throughout Bangladesh
- A global leader in business process outsourcing
- Offers call center services, including customer care, sales, and technical support
- Has a presence in Bangladesh
Factors to Consider When Choosing a Call Center Company
When selecting a call center company in Bangladesh, consider the following factors:
- Services Offered: Ensure that the company offers the specific services you require.
- Experience and Expertise: Look for companies with a proven track record in the call center industry and expertise in your specific needs.
- Quality Assurance: Check the company’s quality assurance processes to ensure they maintain high standards of customer service.
- Scalability: Consider the company’s ability to scale its operations to meet your growing needs.
- Cost-Effectiveness: Compare pricing and service packages from different companies to find the most cost-effective option.
By carefully considering these factors, you can select a reputable call center company in Bangladesh that meets your business needs and provides exceptional customer service.
